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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Aaron Hearn

Aaron Hearn

January 16, 2025

5  out of  5
rating by Aaron Hearn
"They genuinely care about their clients. Been with State Farm for 30 years."
We responded:
"Aaron, thanks for the great review. We really appreciate your business and the opportunity to serve you and your family. If there’s anything you need from us never hesitate to call, text or email. Thanks again"
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Robin Hayter

December 31, 2024

5  out of  5
rating by Robin Hayter
"Reached out looking for a better rate. Great customer service from Amanda and such an easy transition."
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Jami Sheppard

December 31, 2024

5  out of  5
rating by Jami Sheppard
"Very kind, efficient business. Not only saved me money, but made sure I was covered the best while doing so"
We responded:
"Jami, thank you so much for the great review. If you need anything we're here to help"
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Katie Kenney

December 31, 2024

5  out of  5
rating by Katie Kenney
"They were very helpful and super nice"
We responded:
"Thanks Katie for the great review. Let is know how we can be if assistance"
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Nathan Pacheco

December 31, 2024

5  out of  5
rating by Nathan Pacheco
"Outstanding service from very helpful people"
We responded:
"Nathan, thank you for the wonderful review. Let us know if there is anything we can do to help with your insurance needs"
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Tucker Thompson

December 30, 2024

5  out of  5
rating by Tucker Thompson
"Ladies in the office were very helpful."
We responded:
"Mr. Thompson, thanks again for the 5 star review. We really appreciate the opportunity to work for you and your family. If you need anything, please don't hesitate to reach out. "
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William Klein

November 13, 2024

5  out of  5
rating by William Klein
"Nickey Lee and his staff were great in supporting us during a claims event. They explained what to do and followed up with us throughout the process."
We responded:
"Mr. Klein, thanks so much for the great review. If there's anything you need assistance with, please don't hesitate to reach out."
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Fan Holl

October 11, 2024

5  out of  5
rating by Fan Holl
"Kim was fantastic. She was so knowledgeable and helpful as we discussed car insurance. I changed to State Farm for two reasons: Kim and lower rates. Call and ask for Kim, you will be rewarded!"
We responded:
"Fan, thanks so much for the great review. Kim is passionate about insurance and serving her clients. Thanks again"
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Laura Garrison

October 7, 2024

5  out of  5
rating by Laura Garrison
"Excellent, fast , kind service . I talked with Kim. Thank you, I just saved a lot on car insurance."
We responded:
"Laura, thanks so much for the great review. Kim, is great and I know she enjoyed working with and helping you save. Let us know if you need anything and thanks again for allowing us to serve you and your family"
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Tom Toops

September 28, 2024

5  out of  5
rating by Tom Toops
"I am looking to purchase life insurance. Amanda has been very helpful and knowledgeable about the plans available I am still deciding but will go with her when ready."
We responded:
"Tom, thanks for the great review. Amanda is extremely passionate about what she does. Let her know when you’re ready and you’ll be in good hands"
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Nicole Powell

September 3, 2024

5  out of  5
rating by Nicole Powell
"Nickey made everything easy on getting reimbursed for my recent tow! Any issue I've come across he has always been quick to get it handled for me."
We responded:
"Thanks Nicole for the five star review and the continued loyalty. We've enjoyed working with you over the years and look forward to serving you and your family for years to come. "
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Timmy

September 3, 2024

5  out of  5
rating by Timmy
"We are really happy with Nickey Lee agency. They have excellent staff that are friendly, responsive and knowledgeable. State Farm is one of the best insurance companies in the biz and this is one of the best agencies I have ever worked with. Highly recommend them!"
We responded:
"Thanks Timmy for the great review. I'm glad we were able to help you and get you going in the right direction. As always if you need anything please don't hesitate to reach out. "
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Kelley Meyer

August 20, 2024

5  out of  5
rating by Kelley Meyer
"I am so happy I switched ALL my insurance policies! Nickey, and Renee have been wonderful to work with! They earned my business by staying in touch with me while waiting for me to shop for the best price on auto and farm and ranch policies. They were always available to take my call and answer my questions. Once I called to say I was ready to make the switch, they made the process so easy and had me switched in coverage to State Farm within 15 minutes! I highly recommended them!!"
We responded:
"Kelley, thanks so much for the great review. Rene is super knowledgeable, and I know she enjoyed helping you get set up. If you need anything, please don't hesitate to give us a call. We're excited and looking forward to working with you."
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Amanda Henley

August 6, 2024

5  out of  5
rating by Amanda Henley
"They are great people and treat you like family! Very personal service. They answer all my questions and are very professional."
We responded:
"Thanks Amanda. We really value your business and you as a customer. Let us know anytime you need help with your insurance policies"
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Madison Bailey

August 6, 2024

5  out of  5
rating by Madison Bailey
"Nickey and all the people in his office are so helpful! They have knowledgeable employees who will help you in a timely and honest way. I really appreciate that they have a number you can text when you have questions about your policy. No question feels “dumb” to ask, they explained everything in terms you can truly understand. They also have bundle discounts available for multiple car policies, and they go out of their way to save you money. Absolutely would recommend!"
We responded:
"Madison, thank you for the great review and the continued auto insurance business. I'm so glad we were able to answer your questions and get you taken care of. As always if you have any questions or concerns, please don't hesitate to call our office. "
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K Baird

July 31, 2024

5  out of  5
rating by K Baird
"Kim, one of Nickey's assistants, was extremely helpful getting us set up with our policy."
We responded:
"Thanks Kenneth for the review. We really appreciate the opportunity to serve you and your family and looking forward to helping with all your auto and home insurance needs"
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Rollin Reed

July 30, 2024

5  out of  5
rating by Rollin Reed
"Awesome and quick 😎"
We responded:
"Thanks Mr Reed for the great review. Let’s us know if there is anything we can do to help with your insurance needs"
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Amy Baranco

July 29, 2024

5  out of  5
rating by Amy Baranco
"Wonderful experience with Rene getting our auto, home and personal umbrella policies switched from another company to State Farm. From asking for a quote to having coverage was quick, and seamless."
We responded:
"Amy, thanks so much for the wonderful review. Rene is very knowledgeable about insurance and glad she was able to help you."
Profile photo of Krystal Grizzle

Krystal Grizzle

July 26, 2024

5  out of  5
rating by Krystal Grizzle
"I was having trouble with our long-time agent not acting as an advocate for us on a second claim in 2 years. I decided it was time for a new agent, as I had run quotes for other agencies and knew I was getting the best price for coverage with State Farm. I posted on social media asking for agent recommendations from friends. One name came back a couple of times, and Nicky PM’d me. We talked about the issues we were having and he agreed to help, even though the policies were not his own and he would gain potentially nothing from assisting us. We did receive calls and attention to the matter shortly after and decided Nicky was our guy. Not to mention that we figured out we went to the same high school in Louisiana, and his sister was in my graduating class. Small world to find a SF agent in another state you have such ties to. We just moved our policies over to him as we were purchasing another vehicle and wanted him to receive any/all commissions here forward. Amanda in his office has us taken care of all in under 24 hrs. We couldn’t be more pleased!"
We responded:
"Thanks so much for the review. Let us know if we can help with any future insurance needs"
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Angie Harrison

July 25, 2024

5  out of  5
rating by Angie Harrison
"Very helpful!!! Went the extra mile!!!"
We responded:
"Thanks Angie. Looking forward to working together"
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Jessie Dewey

July 20, 2024

5  out of  5
rating by Jessie Dewey
"Always available to answer my calls and assist with whatever is needed."
We responded:
"Thanks Jessie. We really appreciate the review and your continued support. As always if you need anything please don’t hesitate to reach out"
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Serenity Pacheco

July 17, 2024

5  out of  5
rating by Serenity Pacheco
"The staff are very helpful and informative, they are nice and care about your insurance needs!"
We responded:
"Serenity, thank you so much for the review, we really appreciate the kind words. Thanks greatly for the opportunity to serve you and your family and if there’s anything you need please don’t hesitate to give us a call"
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Kathy Williams

June 21, 2024

5  out of  5
rating by Kathy Williams
"Kim Hancock worked with me and I was able to cut my deductible in half! Holy Moly. Do yourself a favor and take the time to call and compare your policy with one from Kim and Nickey Lee. Thank you."
We responded:
"Thanks Kathy for the great review. We’re really glad to help and I thoroughly enjoyed catching up"
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Greg Bushyhead

May 16, 2024

5  out of  5
rating by Greg Bushyhead
"Very helpful in getting documentation to mortgage company."
We responded:
"Thanks for the continued business. We know there’s lots of carriers to choose from and appreciate you allowing us to serve your family"
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maddie ruth

April 30, 2024

5  out of  5
rating by maddie ruth
"Kim was so quick and helpful in getting my car insurance set up and helping me get quotes for home coverage! I am new to this and she was very patient with me and answered all of my questions :)"
We responded:
"Thank you and looking forward to working together"